Mike and his team have been absolutely phenomenal in maintaining the highest standards when it comes to the cleanliness and upkeep of the property. Their dedication and attention to detail consistently exceed expectations.
But beyond that, I want to take a moment to recognize something truly special. As I transitioned into self-managing the property, Mike became more than just a team member—he became an invaluable partner. His unwavering support, deep knowledge, willingness to learn more about pool management, and genuine ownership of the work made all the difference. At a time when I was recovering from a terrible experience with a previous property management company and dealing with a pool that was in rough shape, Mike stepped in with both professionalism and kindness.
His willingness to guide me—often going above and beyond what was required—was nothing short of extraordinary. I can honestly say I wouldn't have been able to navigate this transition without him. His commitment, reliability, and pride in his work are rare, and I feel incredibly fortunate to have him on board.
